Safety and security

Trust and transparency is integral to our marketplace - our dedicated security teams helps ensure our customers and consumers know how to buy and sell online with confidence

Buying and selling safely

Buying or selling a car should be a pleasant and hassle-free experience‚ and at Auto Trader we do everything we can to make sure that's the case.

As the UK’s leading digital automotive marketplace, we recognise that buying or selling a vehicle online can be complicated.

Our Safety and Security Centre offers tips, checklists and advice to help car buyers and car owners stay safe when using our platform.

We have a dedicated team working 7 days a week to combat fraud on our site, drawing on the data and insight gathered from our platform and collaborating with partners.

We are also a founding member of The Vehicle Safe Trading Advisory Group (VSTAG), an industry forum created to reduce online vehicle crime and help protect buyers and sellers of pre-owned vehicles from fraud.

VSTAG brings the UK's leading online car sales companies together with advisors from the Metropolitan Police, Get Safe Online and Action Fraud.

To find out more or contact VSTAG, visit the website www.vstag.co.uk/

Cyber security

Customers trust our platform, and we invest to keep it secure.

At Auto Trader we continuously monitor the availability and resilience of our platform and systems, and invest in security infrastructure to ensure they remain robust.

We employ dedicated security teams, and carry out regular penetration testing and reviews of threats and vulnerabilities.

We’ve introduced two-factor verification to access our network, providing enhanced authentication.

In payments, we have been PCI DSS (payment card industry data security standard) compliant since 2013 and use an external Quality Security Assessor to maintain best practice.

Data protection

We are a data-led business, and when it comes to collecting and storing personal data we abide by a clear set of principles.

In order for us to provide customers with our full range of products and services, we need to collect some personal data. We are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of privacy.

Where appropriate Auto Trader will obtain consent from consumers to gather personal data to service their enquiries for products, services or vehicles advertised on the site. Explicit consent will also be obtained to contact consumers for marketing purposes.

We may pass personal data on to third-party service providers contracted to Auto Trader in the course of dealing with customers. Any third parties that we share data with are obliged to keep it securely, and to use it only to fulfil the service they provide on our behalf. When they no longer need the data to fulfil this service, they will dispose of the details in line with Auto Trader’s procedures.

We have completed a comprehensive programme of work to ensure the organisation (both in the UK and Ireland) complies with the new General Data Protection Regulation.

Our privacy policies can be viewed in full below:

Autotrader.co.uk privacy policy 

Auto Trader Group plc privacy policy 

For your chance to win a £250 Amazon voucher just post a pic of your sticker in your dealership using the #ATHighlyRated hashtag on either Twitter or on LinkedIn & copy us in (@ATInsight or Auto Trader Insight). For full terms & conditions, just visit: https://t.co/QyRcG7gj3h https://t.co/6IA7e3I5q0
Many of the UK's very best retailers will be receiving their #ATHighlyRated stickers this week in recognition of providing an exceptional car buying experience, resulting in consistently high reviews from their customers. From all of us at Auto Trader a huge congratulations https://t.co/WzWzqm74E4
We've launched the 2nd edition of our Car Buyers Report examining how the car buying journey has evolved since 2017. We explore the process & identify the challenges, the accelerators to purchase & of course the opportunities! Download your free copy here https://t.co/IVBtryHlUf https://t.co/Jk86YHkEcl
Congrats to Lewis and everyone at Poolfoot Motors for your much deserved #ATHighlyRated recognition 👍 https://t.co/spbNfgJd77
If you're in the Chichester area then why not join our free Masterclass on the 16th July? You'll hear the latest industry research & best practice from the UK's most successful retailers helping you sell more cars, faster, & for more profit. Sign up here https://t.co/zraCdB1UUj https://t.co/5YFuQ7jk5k
Yess! Employer of the Year 2019 is @TrustFordUK massive massive congratulations! https://t.co/rhKEe3tSsK
Huge congratulations to everyone at Carbase for winning the Used Car Retailer of the Year #MotorTraderAwards https://t.co/MSr0QDRMRD
And Digital Initiative of the Year Franchise goes to...Chorley Group.. and the independent category goes to @CarbaseUK 🥂🥂
Congratulations to @ACCUKLTD for winning Independent Garage of the Year at tonight's #MotorTraderAwards https://t.co/GDD014dB5i
Excited for tonight's #MotorTraderAwards. 29 years of celebrating some of the best retailers in the business. Good luck to everyone 🤞 https://t.co/vlyALV5dkj

Auto Trader Group plc
Registered in England (Company number: 09439967)

Auto Trader Limited
Registered in England and Wales (Company number: 03909628)

Registered address:

1 Tony Wilson Place
Manchester
M15 4FN
VAT number: GB 614 8918 20

Keep in touch

We use social media to speak to the UK’s largest car buying audience